If your email says this below, please see instructions attached:

The DSTAT Income Audit was attempted for 'Test Hotel ZZ999' for 01/28/2018 with the following result:

There are Rate Plans in the PMS that are not mapped to Market Segments.

You will need to access DSTAT to map the Rate Plans.
This must be fixed in DSTAT so that data will be complete and balanced.

Please review the instructions below on correcting this issue or you may open a ticket by sending an email to support@ciasoft.com .

For instructions on mapping the Rate Code Mapping, please see the attachment.