CIA Solutions Help Desk

Solutions 5

• When DSTAT does not show budget 1
• When DSTAT daily does not show a value
• Promo
• Rate Code Mapping
• DSTAT is Already Loaded! (But it is not)

PMS Interfaces 5

• Setup Opera File Export for DSTAT with SFTP
• Setup OnQ Extract Export for DSTAT
• Opera file not received for Dstat/WORTH-IA
• Adding a new PMS transaction code to Dstat
• Updating the account mapping in Dstat for a transaction

Emails "Hey, something's gone wrong..." 3

• Hey, something's gone wrong. There's no DSTAT Data for ##/##/2018 for transmission.
• Warning, You are Out of Balance in DSTAT for xx/xx/2018. There is a non-zero Balance Check in Section #
• Warning, You are Out of Balance in DSTAT for xx/xx/2018. There are Rate Plans in the PMS that are not mapped to Market Segments.