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Knowledge base
Announcements
Latest News
1
New Release of DREV v5.6 (Sept. 2019) Published to CIAHOST
HLO - Hotel Labor Optimization
Drivers
0
DSTAT
Solutions
5
When DSTAT does not show budget 1
When DSTAT daily does not show a value
Promo
Rate Code Mapping
DSTAT is Already Loaded! (But it is not)
PMS Interfaces
5
Setup Opera File Export for DSTAT with SFTP
Setup OnQ Extract Export for DSTAT
Opera file not received for Dstat/WORTH-IA
Adding a new PMS transaction code to Dstat
Updating the account mapping in Dstat for a transaction
Emails "Hey, something's gone wrong..."
3
Hey, something's gone wrong. There's no DSTAT Data for ##/##/2018 for transmission.
Warning, You are Out of Balance in DSTAT for xx/xx/2018. There is a non-zero Balance Check in Section #
Warning, You are Out of Balance in DSTAT for xx/xx/2018. There are Rate Plans in the PMS that are not mapped to Market Segments.
CIA Financials
Solutions
11
HOW TO Activate a New Outlet for Budgeting
Submitting an Official Forecast
Enter Meeting Room Rental at Sonesta ES Hotels
HOW TO Setup PDF Printer for Use in CIA and DSTAT
How To Download Accounting History Data
View all 11
FAQ
0
Online Portal
Reports
0
Interfaces
0
How To's
1
CIA Online Portal: Overview
HOPE / Grow / Choice
Connection Issues
1
Choice AD Cannot Login to Portal
QBO Connector
Connection Issues
2
Unauthorized-401
Click Add Hotel but nothing happens for new users
How To's
2
QBO Budget Upload
Mapping A Drive in Windows
General
FAQ
0
Getting Started
0
Configuration
Available Room Count
0
ShiftNote
ShiftNote
1
Support
Opera
Files
1
Generating/Retrieving past files